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These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

Electric Company: Discount Power

Plan Name: Budget 18

Submitted on 10/02/2018 by

Comments: It is the best and simplest way to make a choice. Knowing what you see is what you get makes me happy. This is my 2nd time to use it as my contract is up and I wanted to double check my choices. Though I really like the company that I got with TrueCost the first time (really lowered my bill), I wanted to be sure of my options. There was another close, very close to my company($0.01 less than my company) but I think I had a question about something in the policy and procedure and since I had already my company and liked them I stayed with them. TrueCost puts companies and plans out side by side to compare according to your usage. They have done all the figuring out to come out with the actual (are pretty darn close) price per kWh.


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 9

Submitted on 10/01/2018 by

Comments: Seem to have some difficulty with auto pay.


Electric Company: Discount Power

Plan Name: Plan not specified

Submitted on 10/01/2018 by



Electric Company: Amigo Energy

Plan Name: Plan not specified

Submitted on 09/29/2018 by

Comments: On-line billing is great, ability to view daily usage as well. We have been with Amigo for years, however their renewal rate has increased significantly. We are happy with them but now we are shopping around.


Electric Company: Discount Power

Plan Name: Plan not specified

Submitted on 09/28/2018 by

Comments: It's good priced electricity


Electric Company: Discount Power

Plan Name: Budget 24

Submitted on 09/21/2018 by

Comments: So far so good...... Using kwh rating I signed up for.....


Electric Company: Life Energy

Plan Name: PowerLife Plan 15

Submitted on 09/10/2018 by

Comments: Made the transition to Life Energy about a month ago with no issues. So far so good with Life Energy!


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 09/08/2018 by

Comments: I think they are higher than some. But have had no problems


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 09/08/2018 by

Comments: Considerably lower than previous providers.


Electric Company: Life Energy

Plan Name: PowerLife Plan 9

Submitted on 09/07/2018 by



Electric Company: Life Energy

Plan Name: PowerLife Plan 15

Submitted on 08/27/2018 by



Electric Company: Life Energy

Plan Name: PowerLife Plan 9

Submitted on 08/22/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 08/21/2018 by



Electric Company: TriEagle Energy

Plan Name: Green Eagle 36

Submitted on 08/20/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 08/20/2018 by

Comments: Everything so far has gone smoothly after the transition of service providers. Have not had a need to contact them and therefore can't comment on customer service. Their automated email system appears to make them look very tech savvy. Hopefully, if I ever need to speak to a human, it will be an equally good experience.


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 9

Submitted on 08/20/2018 by

Comments: More options would be nice


Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 08/14/2018 by

Comments: Have an excellent credit rating but still required a deposit.


Electric Company: Discount Power

Plan Name: Budget 12

Submitted on 08/14/2018 by

Comments: Worst company I have ever signed up with. The most rude and unprofessional customer service of any electricity company. Can not wait for this year to be over so I can sign up with a different company.


Electric Company: Discount Power

Plan Name: Budget 24

Submitted on 08/14/2018 by

Comments: My first invoice was higher than I expected for the energy used (based on the new rates) but I am hopeful this will settle down over the months to come.


Electric Company: Spark Energy

Plan Name: Price Protect 12

Submitted on 08/14/2018 by

Comments: These were great people to work with!


Electric Company: Life Energy

Plan Name: PowerLife Plan 9

Submitted on 08/13/2018 by



Electric Company: Power Express

Plan Name: H Town24 Green

Submitted on 08/12/2018 by



Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 08/10/2018 by

Comments: No problems, everything has gone smoothly, Costs as expected.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 08/09/2018 by



Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 08/07/2018 by

Comments: Generally satisfied with Summer Energy, no real issues. However I dislike they kind of force you to switch to auto-pay by imposing fees on any online one-time transactions you make (even eCheck). There are no eCheck fees if you use auto-pay. Since I dislike auto-pay, actually prefer to review each bill just in case - I decided to pay with either paper checks or using my bank's Bill Pay feature which is free and essentially sends them a paper check.


Electric Company: Life Energy

Plan Name: PowerLife Plan 15

Submitted on 08/06/2018 by

Comments: I have not experienced any outages, and the cost seems fair compared to other companies.


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 08/04/2018 by

Comments: The rate was the best for my usage pattern (thanks to TrueCost). I have not needed the TriEagle customer service, which is good, but I can't comment on it. Their website and auto bill is easy to use.


Electric Company: Discount Power

Plan Name: Budget 24

Submitted on 08/02/2018 by



Electric Company: TriEagle Energy

Plan Name: Green Eagle 36

Submitted on 07/29/2018 by

Comments: The switch from our old provider was seamless. The billing statement is clear and easy to understand and we have signed up for balanced billing and auto-pay using our CC.


Electric Company: Discount Power

Plan Name: Budget Green - 36

Submitted on 07/17/2018 by

Comments: Great rates, great service so far, easy transition process


Electric Company: American Light and Power

Plan Name: Smart Power 36 TC

Submitted on 07/14/2018 by

Comments: So far so good. The web site is a little lacking and some of the start up procedures seem a little strange but the power, as expected has been steady and always there. Customer service was very good when I called.


Electric Company: Discount Power

Plan Name: Budget 36

Submitted on 07/13/2018 by

Comments: We signed up for Discount Power 36 after reviewing other rates. Our first bills have all been at least $60-$70 more than with our previous power company. We are very disappointed.


Electric Company: Life Energy

Plan Name: PowerLife 12

Submitted on 06/26/2018 by

Comments: The service is being provided as advertised. The billing is easy to understand and payments options are excellent.


Electric Company: American Light and Power

Plan Name: Smart Power 12 TC

Submitted on 06/25/2018 by

Comments: Easy switch, rate is as sold. Auto-pay is available and website is easy to use. Would recommend.


Electric Company: American Light and Power

Plan Name: Smart Power 12 TC

Submitted on 06/18/2018 by

Comments: I liked the ease of the transition and the customer service is great.


Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 06/18/2018 by

Comments: Great people to work with


Electric Company: Discount Power

Plan Name: Budget 12

Submitted on 06/18/2018 by



Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 06/05/2018 by

Comments: The customer service is good. I wish Discount Power could provide daily uses summary like many other providers.


Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 06/02/2018 by

Comments: Haven’t had long enough to rate


Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 05/22/2018 by



Electric Company: Discount Power

Plan Name: Budget 12

Submitted on 05/22/2018 by

Comments: The hand-off from true-cost to discount power went awry. I had to follow-up with detailed documentation. They had errantly enrolled me in their default plan rather than the Budget-12 for which I signed up. They fixed the problem after a few contacts.


Electric Company: Discount Power

Plan Name: Budget Green - 24

Submitted on 05/21/2018 by



Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 05/13/2018 by



Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 05/08/2018 by

Comments: It's only been a couple of months but so far so good.


Electric Company: Discount Power

Plan Name: Budget 24

Submitted on 05/06/2018 by

Comments: Process to select provider was easy and the rate is what I expected.


Electric Company: Discount Power

Plan Name: Budget 36

Submitted on 04/27/2018 by

Comments: I'm very glad I switched to Discount Power. My low rates are locked in for 36 months. Making the switch was very easy.


Electric Company: Discount Power

Plan Name: Budget Green - 12

Submitted on 04/27/2018 by

Comments: Great company


Electric Company: Discount Power

Plan Name: Budget 6

Submitted on 04/20/2018 by



Electric Company: Discount Power

Plan Name: Budget 24

Submitted on 04/07/2018 by

Comments: Very happy with the rates and transition service. I actually chose them again.


Electric Company: Discount Power

Plan Name: True Green Budget 6

Submitted on 04/07/2018 by