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TriEagle Energy Customer Reviews
Check out what TriEagle Energy customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: Eagle 24

Submitted on 01/27/2020 by

Comments: So far so good! No complaint about tri eagle but have trouble with centerpoint and losing power regularly!


Plan Name: Green Eagle 12

Submitted on 01/24/2020 by



Plan Name: Eagle 36

Submitted on 01/24/2020 by

Comments: TriEagle Energy provided an awesome rate for Energy. I saved tremendously on monthly bills. I am happy to switch to TriEagle Energy.


Plan Name: Eagle 6

Submitted on 01/21/2020 by

Comments: No problems at all with our new service. Billing is straightforward and the weekly energy usage updates are great. But most of all, it's much cheaper than what we used to pay.


Plan Name: Eagle 6

Submitted on 01/03/2020 by



Plan Name: Eagle 6

Submitted on 12/30/2019 by



Plan Name: Eagle 6

Submitted on 12/30/2019 by

Comments: So far so good 😊. My electric bill is significantly lower with Trieagle. I switched from Ambit and I’m loving my new rate!


Plan Name: Eagle 36

Submitted on 12/30/2019 by

Comments: We wanted to lock in a long term rate. There were many short term (6 months) rates, but we didn't want to go through the hassle of picking a plan again so soon. Looked at many rates - 24 to 36 months and found TriEagle to be the best choice based on our usage. Be aware or read the fine print about different rates based on monthly usage.


Plan Name: Eagle 6

Submitted on 12/30/2019 by



Plan Name: Eagle 6

Submitted on 11/29/2019 by



Plan Name: Eagle 6

Submitted on 11/29/2019 by

Comments: Best provider I've had to date. I like the weekly usage graphs.


Plan Name: Eagle 6

Submitted on 10/29/2019 by

Comments: Everything as advertised so far - cost is about half of what I was paying and nice to have lower rate in a Houston summer!


Plan Name: Eagle 24

Submitted on 10/09/2019 by

Comments: I've only been with TriEagle for 4 months, so far I'm liking what I see. There are no hidden fees and what you see on your bill is what you get.


Plan Name: Eagle 36 *VIP*

Submitted on 10/06/2019 by

Comments: I have never lived in a city with energy provider choices before, and from what I understand everyone gets the same electricity no matter the provider. So the only difference is price and if you want green energy. I was so tired of having one year plans and having the price go up every year, so I finally took what seemed to be the cheapest choice at the time and took a 3 year contract. I also liked that they offered some green energy. I really have no idea if I made the right choice or not because it is so difficult to price shop.


Plan Name: Eagle 12

Submitted on 09/29/2019 by

Comments: Not a customer very long, but service so far has been great. Transfer over from my previous provide went smoothly as well.


Plan Name: Eagle 36

Submitted on 09/28/2019 by

Comments: Very easy to understand the bill. No gimmicks.


Plan Name: Eagle 24

Submitted on 09/28/2019 by

Comments: Had issues with customer service recently when moving accounts/homes. Had to follow up with them several times to have a fee credited. In the end the credit was applied but they never did confirm or contact me as they said they would on multiple occasions. If everything goes well there is not an issue, if you ever need customer service I question if this is the right plan.


Plan Name: Green Eagle 12

Submitted on 09/28/2019 by

Comments: I have had a fixed cost plan with Trieagle since May 2019. I have had no problems. The switch went smoothly. I attached my bill to a credit card and that card has been billed correctly. I receive weekly emails about my usage and when my card has been charged.


Plan Name: Eagle 36

Submitted on 06/16/2019 by



Plan Name: Eagle 6

Submitted on 02/04/2019 by



Plan Name: Eagle 6

Submitted on 10/30/2018 by



Plan Name: Eagle 6

Submitted on 10/30/2018 by

Comments: So far I have been absolutely amazed by my low electric bill! I have paid for actual electricity, my bill has not been bloated by extra fees and has made a huge difference! My bill is actually lower in my new house that is old leaky and all electric over my former house that was new and energy efficient and half electric! I also have a well now. Thank You TriEagle also thanks to center point for the website to compare providers. I absolutely recommend TriEagle or at least shop and compare. No sense these big companies get rich off us.


Plan Name: Eagle 6

Submitted on 10/29/2018 by



Plan Name: Eagle 6

Submitted on 10/09/2018 by

Comments: I had TriEagle Energy as my provider for 6 months and when the time came to renew I chose to stay with them and ordered the 6 month plan at 9.5 cents per kWh. My first bill was charged at a rate of 15.2 cents per kWh. I called the company and they told me they would correct the issue and it would take about 6 weeks to correct. Once corrected, I should see a reduction on my monthly bill. I can hardly wait. FOLLOW UP: I received my next month's bill today and was credited for the 15.2 cents rate and correctly billed at the 9.4 cent rate. All it took was a simple, short phone call to correct the issue. Thank you TriEagle Energy!


Plan Name: Eagle 6

Submitted on 10/06/2018 by

Comments: Reputable company, but sent a bill after one week. Was out of town, no email bill, just in the mail. Then threatened to turn off power, all within 26 days of switching. Communication did not meet my expectations and customer service was non-existent; it's impossible to talk to a person and their pay-by-phone robot did not work. Instead of a day at the zoo with the kids, I got to spend it on my phone trying to fix this. TriEagle could not have cared less. With cheap power comes cheap tricks, beware!


Plan Name: Eagle 24

Submitted on 09/22/2018 by

Comments: I’m happy so far. It’s only been two months but the billed price per kWh is what they quoted. My bill is about the same cost per kWh as it was with the previous company but the other company’s quoted price was lower than TriEagle which makes me think there were hidden costs that were not disclosed by the other company. True Cost made the process very seamless.


Plan Name: Eagle 6

Submitted on 09/21/2018 by

Comments: I’ve had no issues. I really appreciate the weekly usage reports they send out.


Plan Name: Eagle 12

Submitted on 09/08/2018 by

Comments: I think they are higher than some. But have had no problems


Plan Name: Eagle 12 *VIP*

Submitted on 09/08/2018 by

Comments: Considerably lower than previous providers.


Plan Name: Eagle 12

Submitted on 09/04/2018 by

Comments: Very quickly responsive when signed up and easy to work with to set up account online. TheIr rates are extremely competitive as advertised and have saved us a lot of money so far this summer. Set up of auto pay online was easy and their customer service was very helpful.


Plan Name: Green Eagle 12

Submitted on 08/25/2018 by

Comments: I chose this provider based on their being "green" but my bill is significantly higher than I expected. Being new to this area and moving to a new rental I probably should have gone with the cheapest provider I could find vs. attempting to be environmentally conscientious​.


Plan Name: Eagle 24

Submitted on 08/21/2018 by



Plan Name: Green Eagle 36

Submitted on 08/20/2018 by



Plan Name: Eagle 24

Submitted on 08/20/2018 by

Comments: Everything so far has gone smoothly after the transition of service providers. Have not had a need to contact them and therefore can't comment on customer service. Their automated email system appears to make them look very tech savvy. Hopefully, if I ever need to speak to a human, it will be an equally good experience.


Plan Name: Eagle 12

Submitted on 08/09/2018 by



Plan Name: Eagle 12 *VIP*

Submitted on 08/04/2018 by

Comments: The rate was the best for my usage pattern (thanks to TrueCost). I have not needed the TriEagle customer service, which is good, but I can't comment on it. Their website and auto bill is easy to use.


Plan Name: Green Eagle 36

Submitted on 07/29/2018 by

Comments: The switch from our old provider was seamless. The billing statement is clear and easy to understand and we have signed up for balanced billing and auto-pay using our CC.


Plan Name: Eagle 6

Submitted on 03/17/2018 by



Plan Name: Green Eagle 6

Submitted on 02/18/2018 by

Comments: Super hapy so far !


Plan Name: Green Eagle 6

Submitted on 01/09/2018 by

Comments: The service was great and satisfying as simple and promptly responded.


Plan Name: Green Eagle 6

Submitted on 11/24/2017 by

Comments: Great service and price. No issues.


Plan Name: SMART Energy 36 (FREE thermostat)

Submitted on 11/24/2017 by

Comments: Awesome so far. I got the free Ecobee thermostat, but I was expecting the Ecobee 3 that I had to install myself. Instead, I got an Ecobee 4, which is Alexa compatible, which I have. I can change the temperature setting using my voice which is great. Not only did I get the updated Ecobee, the installation was done by a tech for free. I was called by a tech and he came by and installed it. Not only did he install it, but he set up the connection to Alexa. Double thumbs up. I also like the emails saying how much power I use on a daily basis. The only thing I regret is not switching to TriEagle sooner. 5+stars.


Plan Name: Eagle 12

Submitted on 10/23/2017 by



Plan Name: Eagle 12

Submitted on 10/20/2017 by



Plan Name: Eagle 12

Submitted on 10/03/2017 by

Comments: Looks like my electricity cost has gone up compared to my previous provider,,,


Plan Name: Green Eagle 12

Submitted on 09/30/2017 by

Comments: Very good service. Very much satisfied.


Plan Name: Green Eagle 36 *VIP*

Submitted on 09/22/2017 by

Comments: It was a smooth transition from Reliant to TriEagle. TriEagle had good rates and easy to use web site. I recommend TriEagle.


Plan Name: Green Eagle 36

Submitted on 09/22/2017 by



Plan Name: Eagle 36

Submitted on 09/10/2017 by

Comments: I 'm very satisfied with the transition to TriEagle Energy.


Plan Name: Eagle 36 *VIP*

Submitted on 09/03/2017 by



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About This Company

Average Rating
(274)

We work every day to be the most respected Retail Energy Provider for business and industry because we deliver for our customers: Value through energy cost savings made possible by our experience and creativity. Trust through understanding your electric energy needs and providing customized solutions and products. Stability through a locally-owned and financially-sound company partnered with other industry leaders.

We are a low-cost/high-value electricity provider through ready access to capital and stringent cost controls. As a closely held company, we answer to our customers, not to Wall Street analysts. We focus on what is important in today's competitive retail market: solid liquidity to meet our ongoing operational and capital requirements. Unlike the publicly traded Retail Electric Providers whose focus tends to be on short-term quarterly earnings, TriEagle has taken a long-term view of the marketplace and is uniquely positioned to deliver outstanding services to customers. 

Source: TriEagle Energy