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Champion Energy Customer Reviews
Check out what Champion Energy customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: Plan not specified

Submitted on 09/28/2016 by


Plan Name: Champ Saver-12

Submitted on 09/27/2016 by

Comments: There has never been any issues with Champion and have used them since 2014, now 2016..suspect will continue using them.

Plan Name: Plan not specified

Submitted on 08/10/2016 by


Plan Name: Smart Power 12 TC

Submitted on 07/06/2016 by


Plan Name: Champ Saver-6

Submitted on 06/02/2016 by


Plan Name: Plan not specified

Submitted on 04/12/2016 by


Plan Name: Champ Saver-12

Submitted on 04/12/2016 by


Plan Name: Plan not specified

Submitted on 03/28/2016 by


Plan Name: Plan not specified

Submitted on 02/23/2016 by


Plan Name: Champ Saver 36

Submitted on 12/04/2015 by


Plan Name: Plan not specified

Submitted on 09/29/2015 by


Plan Name: Champ Saver-12

Submitted on 09/01/2015 by

Comments: Its been good all the way, good plan and good service.

Plan Name: Green Energy-3

Submitted on 08/16/2015 by

Comments: Great price and service.

Plan Name: Plan not specified

Submitted on 07/20/2015 by

Comments: Great customer service and a really good weekly email on usage. The email features a graph that compares energy use "this week" versus the "previous week". The graph is very easy to read and has been very helpful in cutting down our usage.

Plan Name: Plan not specified

Submitted on 07/04/2015 by

Comments: Great company, no problems or issues over the past two years.

Plan Name: Green Energy-6

Submitted on 01/24/2015 by

Comments: Great rate, never had any issue.

Plan Name: VIP Champ Saver-12

Submitted on 01/08/2015 by


Plan Name: VIP Champ Saver-12

Submitted on 11/18/2014 by

Comments: They were good and had no issues for the year of service.

Plan Name: Plan not specified

Submitted on 10/31/2014 by

Comments: Very good online information and billing but they charge a delivery service fee that they say is "no mark up" which last month amounted to $143.00 on top of my electric bill. So I couldn't wait to change service providers. Don't know if another provider will charge the same but I switched anyway. Left a bitter taste in my mouth.

Plan Name: Plan not specified

Submitted on 09/30/2014 by

Comments: I am dissappointed that Champion does not have an "average payment plan" where you pay a fixed amount each month, corrected yearly to then current usage.

Plan Name: Plan not specified

Submitted on 07/15/2014 by

Comments: Good service and clean on-line interaction.

Plan Name: Green Energy-12

Submitted on 07/12/2014 by

Comments: Champion has excellent customer service - initially had a problem caused by True Cost signing me up for the wrong plan. Champion customer service handled the problem efficiently and without hassle.

Plan Name: Plan not specified

Submitted on 07/09/2014 by

Comments: Good rates, reliable service. Biggest issue was no notification of termination of contract resulting in rates more than double contract terms.

Plan Name: Plan not specified

Submitted on 06/27/2014 by

Comments: Information on the service, as well as on the statement, is excellent. The provider allows payment online by credit card or EFT. I'm happy with them as a provider.

Plan Name: Plan not specified

Submitted on 06/21/2014 by


Plan Name: Plan not specified

Submitted on 04/29/2014 by


Plan Name: Green Energy-3

Submitted on 03/29/2014 by

Comments: I was a Reliant customer for 20 years. Got no special rates, and no green plans were available. Champion seems just as good a provider so far, and their customer service is much friendlier. They also offer 100% green plans.

Plan Name: Green Energy-6

Submitted on 03/18/2014 by


Plan Name: Plan not specified

Submitted on 03/07/2014 by

Comments: I have used Champion Energy for the past 18 mos. and was more than pleased with the plan rate, as well as the phenomenal customer service they provide. Unfortunately, I had to move on to another company, due to the fact that I frequently use less than 1000 kWh per month and Champion would bill a surcharge for doing so on a new plan. For anyone using over 1000 kWh's per month, I highly recommend them.

Plan Name: Plan not specified

Submitted on 01/21/2014 by

Comments: No issue. Good service, very little disruptions, but that would be utility problem.

Plan Name: Plan not specified

Submitted on 12/16/2013 by

Comments: well satisfied with this company....easy to understand...low rates

Plan Name: Plan not specified

Submitted on 11/19/2013 by

Comments: love Champion Energy.....have had the lowest rates ever without all the add on fees.....very happy and would give them a 5 star rating

Plan Name: Green Energy-6

Submitted on 11/12/2013 by

Comments: Switch was incredibly easy. Still not enough time has passed to make good cost comparisons with previous company (Reliant), though I anticipate savings. I hope Champion will continue with green energy plans at a low cost, and for a longer period than the 8 months that was available when I switched.

Plan Name: Plan not specified

Submitted on 11/11/2013 by

Comments: They have done everything they said they would do. I'm satisfied.

Plan Name: Plan not specified

Submitted on 10/19/2013 by

Comments: The transfer was simple and flawless. The rates are what were promised and my bills are down significantly (over $200 per month so far compared to Reliant). So far, this is an excellent experience...

Plan Name: Plan not specified

Submitted on 10/16/2013 by

Comments: I'm very happy with the rates and the emailed statements. So far no problems.

Plan Name: Champ Saver-12

Submitted on 10/11/2013 by

Comments: So far I've been very happy with the service. The transfer process was very smooth. So far my bills have been down compared to my previous service with Reliant.

Plan Name: Plan not specified

Submitted on 10/11/2013 by

Comments: I switched from TXU to Champions and was pleasantly surprised that it saved me $200.my first month. TXU called me and wanted me back but I told them I was happy with my new company. Then the man offered a $100.00 gift card and I told him I had already saved twice that much. It felt good!

Plan Name: Green Energy-6

Submitted on 10/05/2013 by

Comments: Very happy with the service. I have had to use the call center for a small issue, and they were extremely helpful and addressed the issue to my complete satisfaction.

Plan Name: Green Energy-6

Submitted on 10/04/2013 by

Comments: Saved me a ton of money!

Plan Name: VIP Champ Saver-12

Submitted on 09/15/2013 by


Plan Name: VIP Champ Saver-12

Submitted on 09/02/2013 by

Comments: Transfer went very smoothly. Have now been with Champion about a year and Costs are down compared to Reliant. They send a weekly update on energy use with comparisons to prior week.

Plan Name: Plan not specified

Submitted on 08/25/2013 by


Plan Name: Champ Saver-3

Submitted on 07/31/2013 by

Comments: I haven't any issues with this company. It is a great company that provides the best service.

Plan Name: Green Energy-6

Submitted on 06/17/2013 by

Comments: Flawless

Plan Name: Plan not specified

Submitted on 06/09/2013 by

Comments: The switch over was easy. Plan was clearly explained, billing straightforward and recently added a convenient way to track my current usage. A good experience.

Plan Name: Green Energy-6

Submitted on 05/31/2013 by

Comments: So far, so good.

Plan Name: Plan not specified

Submitted on 05/28/2013 by


Plan Name: Plan not specified

Submitted on 05/15/2013 by

Comments: 6+ months service & would do it again; lower costs, good transfer experience.

Plan Name: Plan not specified

Submitted on 04/21/2013 by

Comments: Good service, excellent contacts and keeping abreast of costs.

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About This Company

Average Rating
(73)

Champion Energy provides exceptional customer care and competitive residential electricity rates.  As one of the nation’s fastest growing electricity providers, Champion Energy provides residential service in Texas, Illinois, Pennsylvania, New Jersey and Ohio. Champion Energy has received recognition by the Better Business Bureau with an A+ rating and ranks “Highest in Residential Customer Satisfaction with Retail Electric Service in Texas” by J. D. Power. Whether you are looking for a low fixed electricity rate, renewable energy, or automatic payment options Champion Energy has the right plan for you.  And with 24/7 customer care based in Texas, fixed rate plans without hidden fees and a robust referral program, Champion Energy is sure to satisfy you. Switch to Champion Energy today, and be glad you did.

For more information on J.D Power: https://www.championenergyservices.com/jdpabroker.html

Source: Champion Energy