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Constellation Energy Customer Reviews
Check out what Constellation Energy customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 04/02/2018 by

Comments: No problems as of yet. My light bill has gone down my over $200.00 Thanks Star Tex


Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 02/27/2018 by

Comments: not pleased at all


Plan Name: 12 Month Texas Wind Power

Submitted on 01/08/2018 by

Comments: My bill is much lower with Startex and I love that it’s 100% green.


Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 12/22/2017 by



Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 12/22/2017 by

Comments: Had many issues with the web site. They have updated the website. No mobile app available. Rates are very competitive.


Plan Name: 12 Month Usage Bill Credit

Submitted on 07/29/2017 by



Plan Name: 12 Month Usage Bill Credit

Submitted on 07/04/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 04/28/2017 by

Comments: Didn't tell me my plan ended and it went from $91 to $333. TrueCost showed StarTex at 6.7c but StarTex would only offer me 10.4c.


Plan Name: Plan not specified

Submitted on 04/24/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 04/04/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 03/10/2017 by



Plan Name: 6 Month 'ExtraCredit' (for NEW CUSTOMERS)

Submitted on 02/26/2017 by

Comments: Great rates. Awesome customer service . When I had to renew they called me. They still beat all others


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 02/16/2017 by



Plan Name: Plan not specified

Submitted on 01/26/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/16/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/14/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/12/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/10/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/09/2017 by

Comments: No problems at all with StarTex!


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/09/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/04/2017 by

Comments: Costs weren't as advertised.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/02/2017 by

Comments: StarTex provided good pricing for the 6 month plan that I chose. Website is easy to navigate. Bills could be viewed / downloaded as pdfs.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 01/01/2017 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 12/28/2016 by



Plan Name: Plan not specified

Submitted on 12/18/2016 by

Comments: Got a disconnect notice even though I was paid in full. They've been (properly) charging my credit card for the past several years. Last month was charged as usual, but some glitch in their system caused the nasty disconnect notice to be sent out. This is second time it's happened. When we started they were independent, locally owned. Now I see "Constellation" in their letter head. When we got disconnect notice, I went to website Saturday morning to verify that all was OK (it was) and clicked "Chat". Chat was not manned. (Saturday morning..no chat?), so they offered an email option. I sent the email message. It wasn't until Tuesday that they responded. "All OK, sorry for the inconvenience." We're moving on.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 12/16/2016 by

Comments: Excellent provider. We had no issues transferring our service to StarTex and no issues with our service or bills. Highly recommend.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 12/16/2016 by



Plan Name: Plan not specified

Submitted on 11/28/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 11/21/2016 by

Comments: They seem ok so far but its too early to form an opinion. I just received my first bill for a full month. In a few months I can give a more comprehensive review.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 11/07/2016 by

Comments: My electric bill went from over $300 with my previous provider to under $90 with StarTex. Great electric provider!


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 11/02/2016 by

Comments: Absolutely no issues with StarTex. Switch over was easy, and pricing was correct. Thanks!


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/24/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/23/2016 by

Comments: They have delivered on all that was promised


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/22/2016 by

Comments: Great price, great service.


Plan Name: 12 Month Usage Bill Credit

Submitted on 10/13/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/11/2016 by

Comments: Wish the other electric provider I have been with forever would have given me these rates a long time ago. I would have saved thousands of dollars.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/09/2016 by

Comments: super rate. its a 6 month plan though. will watch what they offer at renewal. mytruecost is a great service. much appreciated.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/05/2016 by

Comments: My electricity bill has been lowered by more than 50% since I switched providers. The switch was seamless and I am being charged exactly what was promised.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/03/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/02/2016 by

Comments: Great experience at great prices; very satisfied so far!


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 10/02/2016 by

Comments: A good rate. I am totally happy.


Plan Name: Plan not specified

Submitted on 09/27/2016 by

Comments: Terrible customer service. Cut off power a few days after regular bill paid in full due to separate true up bill that came in while we were on vacation.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 09/20/2016 by

Comments: great price and no surprises so far.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 09/12/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 09/11/2016 by

Comments: StarTex Electric switched me straight over with no issues. We bought a new house with a pool and my first bill with NRG was outrageous they couldn't offer anything else so I switched using the CenterPoint site. Cut my power bill in half.


Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 09/10/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 09/06/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 09/03/2016 by

Comments: I got my lowest bill in summer. Amazing


Plan Name: Plan not specified

Submitted on 08/26/2016 by



Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 08/10/2016 by

Comments: Sent me a confirmation number with scheduled start date. Then rejected our enrollment without notice.


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About This Company

Average Rating
(80)
Constellation, an Exelon company, is one of the leading energy suppliers in the United States. Offering you energy options is Constellation’s mission.  For years, Constellation has been providing electricity, natural gas or renewable energy to homes, small and large businesses and state and federal agencies.  With a reputation for excellence, Constellation serves nearly 2 million customers, including two-thirds of Fortune 100 companies, who rely on Constellation’s commitment to innovation, transparency and service.  That is the kind of value you and your communities can expect from Constellation. 

Source: Constellation Energy