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Discount Power Customer Reviews
Check out what Discount Power customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: Budget 18

Submitted on 10/02/2018 by

Comments: It is the best and simplest way to make a choice. Knowing what you see is what you get makes me happy. This is my 2nd time to use it as my contract is up and I wanted to double check my choices. Though I really like the company that I got with TrueCost the first time (really lowered my bill), I wanted to be sure of my options. There was another close, very close to my company($0.01 less than my company) but I think I had a question about something in the policy and procedure and since I had already my company and liked them I stayed with them. TrueCost puts companies and plans out side by side to compare according to your usage. They have done all the figuring out to come out with the actual (are pretty darn close) price per kWh.


Plan Name: Plan not specified

Submitted on 10/01/2018 by



Plan Name: Plan not specified

Submitted on 09/28/2018 by

Comments: It's good priced electricity


Plan Name: Budget 24

Submitted on 09/21/2018 by

Comments: So far so good...... Using kwh rating I signed up for.....


Plan Name: Budget Green - 12

Submitted on 08/14/2018 by

Comments: Have an excellent credit rating but still required a deposit.


Plan Name: Budget 12

Submitted on 08/14/2018 by

Comments: Worst company I have ever signed up with. The most rude and unprofessional customer service of any electricity company. Can not wait for this year to be over so I can sign up with a different company.


Plan Name: Budget 24

Submitted on 08/14/2018 by

Comments: My first invoice was higher than I expected for the energy used (based on the new rates) but I am hopeful this will settle down over the months to come.


Plan Name: Budget 24

Submitted on 08/02/2018 by



Plan Name: Budget Green - 36

Submitted on 07/17/2018 by

Comments: Great rates, great service so far, easy transition process


Plan Name: Budget 36

Submitted on 07/13/2018 by

Comments: We signed up for Discount Power 36 after reviewing other rates. Our first bills have all been at least $60-$70 more than with our previous power company. We are very disappointed.


Plan Name: Budget Green - 12

Submitted on 06/18/2018 by

Comments: Great people to work with


Plan Name: Budget 12

Submitted on 06/18/2018 by



Plan Name: Budget Green - 12

Submitted on 06/05/2018 by

Comments: The customer service is good. I wish Discount Power could provide daily uses summary like many other providers.


Plan Name: Budget Green - 12

Submitted on 06/02/2018 by

Comments: Haven’t had long enough to rate


Plan Name: Budget Green - 12

Submitted on 05/22/2018 by



Plan Name: Budget 12

Submitted on 05/22/2018 by

Comments: The hand-off from true-cost to discount power went awry. I had to follow-up with detailed documentation. They had errantly enrolled me in their default plan rather than the Budget-12 for which I signed up. They fixed the problem after a few contacts.


Plan Name: Budget Green - 24

Submitted on 05/21/2018 by



Plan Name: Budget Green - 12

Submitted on 05/13/2018 by



Plan Name: Budget Green - 12

Submitted on 05/08/2018 by

Comments: It's only been a couple of months but so far so good.


Plan Name: Budget 24

Submitted on 05/06/2018 by

Comments: Process to select provider was easy and the rate is what I expected.


Plan Name: Budget 36

Submitted on 04/27/2018 by

Comments: I'm very glad I switched to Discount Power. My low rates are locked in for 36 months. Making the switch was very easy.


Plan Name: Budget Green - 12

Submitted on 04/27/2018 by

Comments: Great company


Plan Name: Budget 6

Submitted on 04/20/2018 by



Plan Name: Budget 24

Submitted on 04/07/2018 by

Comments: Very happy with the rates and transition service. I actually chose them again.


Plan Name: True Green Budget 6

Submitted on 04/07/2018 by



Plan Name: Budget 6

Submitted on 04/06/2018 by

Comments: So happy we used TrueCost to find our best match for electricity. Just wish we'd done it sooner as we could have saved so much. Bill dropped from $150-188 per month to $50-70 in our first 2 months.When our current contract is nearing it's end, we'll be back to check this out, again. And while we've read bad reviews about this provider and any others for that matter, we and others we know that are using them are very happy. Just pay your bill on time (it was so easy to set up auto-debit) and get on with your business :-) Very pleased!


Plan Name: Budget 36

Submitted on 03/30/2018 by



Plan Name: Budget Green - 24

Submitted on 03/22/2018 by



Plan Name: True Green Budget 6

Submitted on 03/09/2018 by

Comments: Everything has been great so far. We are seeing a considerable savings from the same months billing from last year.


Plan Name: Budget Green - 24

Submitted on 02/17/2018 by

Comments: Completely satisfied with Discount Power -- switch over, charges, billing, all as Discount Power stated, Can't complain when a provider does what they say they will do, and the rate is very good.


Plan Name: Budget Green - 36

Submitted on 02/02/2018 by

Comments: Thus far my monthly invoices have been quite reasonable and I believe this is 100% green energy! Certainly an added plus


Plan Name: Budget Green - 24

Submitted on 12/05/2017 by



Plan Name: Budget Green - 24

Submitted on 12/04/2017 by

Comments: Bill notices are emailed, I have auto billing, notice is sent when my account is charged...simple and straightforward. We have been using Discount Power since Oct 2015 with only one issue: I noticed a per-kwh overcharge (charge is in small print at the bottom of the bill, but I check that always) on one bill, contacted the company, and a bill credit was issued.


Plan Name: Budget Green - 24

Submitted on 12/04/2017 by



Plan Name: Budget Green - 12

Submitted on 12/01/2017 by

Comments: Happy with the service and rate.


Plan Name: Budget 12

Submitted on 10/31/2017 by

Comments: Good service but be sure to use Auto Pay. You'll be charged $5.00 to make an online payment if you don't.


Plan Name: Budget 36

Submitted on 10/22/2017 by



Plan Name: Budget 12

Submitted on 10/14/2017 by



Plan Name: Budget 12

Submitted on 09/22/2017 by

Comments: I am saving quite a bit with Discount Power over the rate offered to me by Gexa. I used Power to Choose, but found that it did not give me an actual breakdown based on my usage like My True Cost did. Some seem to think that they get their actual power from different sources, but it all comes from the same place regardless of who you choose.


Plan Name: Budget 12

Submitted on 09/10/2017 by

Comments: Excellent rates. We have not needed to use customer service. It just works.


Plan Name: Budget Green - 36

Submitted on 08/25/2017 by

Comments: The price is great. There are no available ways to access daily or weekly kwh usage until the monthly bill is generated.


Plan Name: Budget Green - 12

Submitted on 08/19/2017 by

Comments: This is my second time with Discount Power. No real issues. Was surprised to find a 100% renewable plan at such a competitive price.


Plan Name: Budget Green - 36

Submitted on 08/06/2017 by

Comments: Good service and relatively cheaper than others, no hidden cost. Auto payment is very convenient.


Plan Name: Budget Green - 36

Submitted on 08/04/2017 by

Comments: Everything is as advertised. The automatic debit works well and the bills are simple but easy to understand. My only suggestion would be to provide an email ahead of the changeover date to the new supplier to say that everything is on track.


Plan Name: Budget Green - 36

Submitted on 07/25/2017 by



Plan Name: Budget Green - 36

Submitted on 07/22/2017 by

Comments: So far so good. Renewable energy and fair pricing. Happy customer.


Plan Name: Budget Green - 36

Submitted on 07/11/2017 by



Plan Name: Budget 12

Submitted on 07/08/2017 by

Comments: To early To make a good Rating NOW!


Plan Name: Budget 18

Submitted on 06/26/2017 by



Plan Name: Budget Green - 36

Submitted on 05/28/2017 by

Comments: Transition was smooth and so far no problems


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About This Company

Average Rating
(199)
The Discount Power team includes veterans of the retail electric industry who have been active in the business since the beginning of deregulation in Texas in 2002. Our management team members were responsible for the creation and growth of one of Texas’s largest private retail electric providers. We have witnessed first-hand the development of the market in Texas and have served hundreds of thousands of satisfied residential and commercial customers over the years. Our team has expertise in all elements of the business - especially in understanding and fulfilling our customers’ needs and providing best in class quality of service.

Source: Discount Power