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Infinite Energy Customer Reviews
Check out what Infinite Energy customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

Plan Name: Plan not specified

Submitted on 07/27/2016 by

Comments: So many added fees they don't tell you about and it isn't in the contract. My bill went from 100-150 last year to 200-300 and was locked in a contract. Never again!!! Read the fine print below the fine print with a lawyer so you can understand it.


Plan Name: 12- Month Partner Saver

Submitted on 03/29/2016 by



Plan Name: 3- Month Partner Saver

Submitted on 01/29/2016 by

Comments: No issues to speak of. Hope it stays this way for the duration of the contract.


Plan Name: Partner Saver 9

Submitted on 10/25/2015 by



Plan Name: Plan not specified

Submitted on 07/13/2015 by



Plan Name: Partner Saver 12

Submitted on 07/09/2015 by



Plan Name: Plan not specified

Submitted on 06/30/2015 by

Comments: Overall, service was good, but it took me three months to get my deposit back.


Plan Name: Partner Saver 12

Submitted on 06/23/2015 by

Comments: the rate is really good and they have great Customer services.


Plan Name: Partner Saver 3

Submitted on 05/05/2015 by

Comments: just give you 3-month try, then $$$


Plan Name: Partner Saver 3

Submitted on 04/10/2015 by



Plan Name: Partner Saver 3

Submitted on 04/08/2015 by

Comments: Great cheap company, saved lot by using them. But real short contract.


Plan Name: Partner Saver 3

Submitted on 03/13/2015 by

Comments: Great rate. No problems, accurate billing.


Plan Name: Partner Saver 3

Submitted on 02/11/2015 by



Plan Name: Partner Saver 3

Submitted on 01/06/2015 by



Plan Name: Partner Saver 24

Submitted on 12/15/2014 by

Comments: I have been very pleased with our service from Inifinite Energy! I was so overwhelmed with all the choices when we moved from CoServ so I spent a lot of time researching and the TrueCost site was very helpful. Infinite had great reviews and I appreciated that the comments were actually acknowledged by Infinite - they really seem to care about their service to customers. I love the weekly reports and the bills are much lower than expected. I would highly recommend Infinite Energy!


Plan Name: Partner Saver 3

Submitted on 12/11/2014 by

Comments: Billed as expected, good customer service, no issues.


Plan Name: Partner Saver 6

Submitted on 12/08/2014 by

Comments: good service but was more expensive than I signed up for... I am use to paying 150 a month and it was 200 consistently. :P


Plan Name: Partner Saver 3

Submitted on 11/21/2014 by



Plan Name: Partner Saver 3

Submitted on 11/20/2014 by

Comments: Their price seemed competitive. Their internet and their online bill pay both work poorly. On the first month I had to call and ask for my bill. I tried to pay my bill and got an error message the next time a bill was due. After that their site would not let me view anything else and gave an error message when I tried to log in. I've never had so much trouble trying to paying a bill.


Plan Name: Secure 6 Month

Submitted on 11/19/2014 by

Comments: The provided accurate billing and made the transition perfectly from my previous electricity provider.


Plan Name: Partner Saver 3

Submitted on 11/16/2014 by

Comments: I look forward to getting my bill each month after having some other companies


Plan Name: Partner Saver 3

Submitted on 11/16/2014 by

Comments: so far this company has treated me better and lower cost than other companies


Plan Name: Partner Saver 6

Submitted on 11/10/2014 by

Comments: Infinite Energy provided me with a low rate and I like the weekly usage emails they send, detailing my electricity use.


Plan Name: Partner Saver 3

Submitted on 11/06/2014 by



Plan Name: Partner Saver 3

Submitted on 10/30/2014 by

Comments: I have had no problem with this provider in the short time I have had them. I feel like the account information online leaves a little to be desired, for example, I couldn't find out when my current plan expires, but the cost was fairly reasonable, so I would recommend if the price is right.


Plan Name: Partner Saver 3

Submitted on 10/26/2014 by

Comments: Since switching to them they have saved me a lot of money and I love their email about my energy usage and comparing last week to previous week.


Plan Name: Partner Saver 6

Submitted on 10/19/2014 by

Comments: They have been great. Billing has been easy and service has been steady. The customer service could be a bit faster.


Plan Name: Partner Saver 12

Submitted on 10/19/2014 by

Comments: saved us tons of money!


Plan Name: Partner Saver 3

Submitted on 10/18/2014 by

Comments: low rates and excellent service.


Plan Name: Partner Saver 9

Submitted on 10/04/2014 by

Comments: they should take AmEX as an online option for payment. other than that everything is great


Plan Name: Plan not specified

Submitted on 07/14/2014 by

Comments: I was looking to renew my electric account with Infinite Energy and saw that they were No 1. on power to choose website. I signed up with TrueCost to view and compare different rates and offers and it seems like Infinite has indeed the lowest rates right now even after looking at TrueCost comparisons. This is a very useful website as it tells you what to expect to pay based on your individual usage.


Plan Name: Plan not specified

Submitted on 02/19/2014 by



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About This Company

Average Rating
(32)
Infinite Energy is an innovative supplier of retail and wholesale energy. We provide natural gas and electricity in Texas and natural gas in Florida, Georgia, New York and New Jersey.
 
Established in 1994, Infinite Energy has grown into one of Florida's largest privately owned companies and was recognized as one of the 100 Best Companies to Work for in Florida in 2009, 2010 and 2011.
 
We offer more options than other suppliers so that your energy plan can reflect your energy goals. Infinite Energy serves all customers, from residential to commercial to industrial.

Source: Infinite Energy