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Power Express Customer Reviews
Check out what Power Express customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: H Town12

Submitted on 04/12/2017 by

Comments: No issues, placed my order for a 12 month contract, auto paid every month, had no need to call customer service.


Plan Name: H Town24 Green

Submitted on 03/31/2017 by



Plan Name: H Town12

Submitted on 03/21/2017 by

Comments: This company has been the best we have had in Texas. There are no hidden fees, customer service is outstanding, and we have had the lowest electrical bills in the summer than ever! I would highly recommend them.


Plan Name: H Town24 Green

Submitted on 03/16/2017 by

Comments: Love knowing how much electricity I am using daily and selecting my energy provider using real numbers.


Plan Name: H Town12 Green

Submitted on 03/13/2017 by

Comments: I have received excellent service thus far. Rates are excellent!


Plan Name: H Town12

Submitted on 02/14/2017 by



Plan Name: H Town24 Green

Submitted on 02/12/2017 by

Comments: Had the best rate at the time and switching was easy.


Plan Name: H Town6

Submitted on 01/22/2017 by



Plan Name: H Town6

Submitted on 01/20/2017 by



Plan Name: H Town6

Submitted on 12/07/2016 by

Comments: Beware, a billing cycle is not necessarily a month at power express! Unhelpful customer service.


Plan Name: H Town12

Submitted on 10/22/2016 by

Comments: It is really hard to rate yet because I have not been with them long enough. So far no issues.


Plan Name: H Town24

Submitted on 08/31/2016 by

Comments: Enrollment was simple and fast, CS reps were very helpful.


Plan Name: H Town12 Green

Submitted on 08/28/2016 by

Comments: The transition to Power Express was smooth and so far they have performed well. There is a little less information flow from them than was the case with our previous provider, TriEagle.


Plan Name: H Town24

Submitted on 08/17/2016 by



Plan Name: H Town24 Green

Submitted on 07/26/2016 by



Plan Name: H Town24

Submitted on 07/02/2016 by



Plan Name: H Town24 Green

Submitted on 06/25/2016 by

Comments: I would rate them a 5. I have only been with them one month but my first bill was as promised


Plan Name: H Town12 Green

Submitted on 06/18/2016 by



Plan Name: H Town12

Submitted on 05/10/2016 by

Comments: Would have liked a lower minimum usage fee.


Plan Name: H Town12 Green

Submitted on 03/15/2016 by

Comments: Power Express has been great so far! Our electric bills have definitely been the lowest we have had since moving into this house 2+ years ago. ☺


Plan Name: H Town24

Submitted on 02/27/2016 by



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About This Company

Average Rating
(21)
The Power Express team realizes you have a choice when selecting your energy provider. We are committed to providing premier customer service and a simple, low cost energy rate. 

Switching energy providers can sometimes be a traumatic experience. A lot of companies make unsubstantiated claims of great customer service with many hidden fees and usage charges. At Power Express, we guarantee to:

1. Be completely transparent about our prices.
2. Have timely, accurate and seamless problem resolution within (2) business days.
3. Treat every customer with respect and integrity. 
We feel so strongly about our service and treating customers with respect, that we will give you a $30 Visa Gift Card if we fail to abide by any of our three guarantees.

Source: Power Express