Southwest Power and Light Reviews provided by myTrueCost.com
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Southwest Power and Light Customer Reviews
Check out what Southwest Power and Light customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: Plan not specified

Submitted on 12/14/2016 by

Comments: Good company overall, though with minimum usage fees and some strange billing numbers, the bills are higher than advertised (4.1/kWh turns into about 12.2kWh if you don't meet the minimum usage requirements). However, despite this, they are consistent and I haven't really had any issues. The website isn't the easiest to use, but it works once you get the hang of it. Solidly average.

Plan Name: Plan not specified

Submitted on 10/24/2016 by

Comments: Great pricing and easy setup

Plan Name: Plan not specified

Submitted on 09/27/2016 by


Plan Name: 12 Month True Spirit Of Texas Plan

Submitted on 07/05/2016 by

Comments: No problems with the service per se, but their web site is terrible, and I often received emails instructing me to go look at my statement, but the statement would never come up. I'd get a follow-up email saying to ignore the previous email, because they were having a problem. Never could figure out how to actually view my statements online.

Plan Name: Plan not specified

Submitted on 07/17/2015 by


Plan Name: 6 Month True Spirit Of Texas Plan

Submitted on 07/09/2015 by

Comments: I'm 3 months into my term with SWPL. They're good w/ communications. Interaction with their website also good. One surprise though -- and this is my bad because the plan details told me it's an 'auto pay E plan' -- I paid my first bill on their site but manually entered a payment by card and then was hit w a fee. So, you have to set up automatic pay straight to CC or you lose your discount.

Plan Name: 12 Month True Spirit Of Texas Plan

Submitted on 05/16/2015 by


Plan Name: 6 Month True Healthy Heart Of Texas Plan

Submitted on 04/28/2015 by


Plan Name: Plan not specified

Submitted on 01/27/2014 by


Plan Name: Plan not specified

Submitted on 05/21/2012 by

Comments: I have had a very good experience with Southwest Power & Light

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About This Company

Average Rating
(10)
Southwest Power and Light offers Texas-Smart energy plans that deliver value built on integrity. Serving both residential and commercial customers throughout the State of Texas, we make the process of choosing an electricity plan that is right for you, simple and easy to understand - just how you like it. 
 
Being Texan still means something to us! And in the over-crowded herd of Retail Electricity Providers, Southwest Power and Light is the one you can rely on to provide reliable service and low-cost electricity. 
 
 

Source: Southwest Power and Light