StarTex Power Reviews provided by myTrueCost.com
Welcome to TrueCost
Create Profile Login
TrueCost Electric Portal

StarTex Power Customer Reviews
Check out what StarTex Power customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

Compare 9 StarTex Power rates!
Discover your true cost based on your usage.

Compare StarTex Power rates now Register Now

Plan Name: 6 Month Usage Bill Credit

Submitted on 04/28/2017 by

Comments: Didn't tell me my plan ended and it went from $91 to $333. TrueCost showed StarTex at 6.7c but StarTex would only offer me 10.4c.


Plan Name: Plan not specified

Submitted on 04/24/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 04/04/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 03/10/2017 by



Plan Name: 6 Month Additional Credit

Submitted on 02/26/2017 by

Comments: Great rates. Awesome customer service . When I had to renew they called me. They still beat all others


Plan Name: 6 Month Usage Bill Credit

Submitted on 02/16/2017 by



Plan Name: Plan not specified

Submitted on 01/26/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 01/16/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 01/14/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 01/12/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 01/10/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 01/09/2017 by

Comments: No problems at all with StarTex!


Plan Name: 6 Month Usage Bill Credit

Submitted on 01/09/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 01/04/2017 by

Comments: Costs weren't as advertised.


Plan Name: 6 Month Usage Bill Credit

Submitted on 01/02/2017 by

Comments: StarTex provided good pricing for the 6 month plan that I chose. Website is easy to navigate. Bills could be viewed / downloaded as pdfs.


Plan Name: 6 Month Usage Bill Credit

Submitted on 01/01/2017 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 12/28/2016 by



Plan Name: Plan not specified

Submitted on 12/18/2016 by

Comments: Got a disconnect notice even though I was paid in full. They've been (properly) charging my credit card for the past several years. Last month was charged as usual, but some glitch in their system caused the nasty disconnect notice to be sent out. This is second time it's happened. When we started they were independent, locally owned. Now I see "Constellation" in their letter head. When we got disconnect notice, I went to website Saturday morning to verify that all was OK (it was) and clicked "Chat". Chat was not manned. (Saturday morning..no chat?), so they offered an email option. I sent the email message. It wasn't until Tuesday that they responded. "All OK, sorry for the inconvenience." We're moving on.


Plan Name: 6 Month Usage Bill Credit

Submitted on 12/16/2016 by

Comments: Excellent provider. We had no issues transferring our service to StarTex and no issues with our service or bills. Highly recommend.


Plan Name: 6 Month Usage Bill Credit

Submitted on 12/16/2016 by



Plan Name: Plan not specified

Submitted on 11/28/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 11/21/2016 by

Comments: They seem ok so far but its too early to form an opinion. I just received my first bill for a full month. In a few months I can give a more comprehensive review.


Plan Name: 6 Month Usage Bill Credit

Submitted on 11/07/2016 by

Comments: My electric bill went from over $300 with my previous provider to under $90 with StarTex. Great electric provider!


Plan Name: 6 Month Usage Bill Credit

Submitted on 11/02/2016 by

Comments: Absolutely no issues with StarTex. Switch over was easy, and pricing was correct. Thanks!


Plan Name: 6 Month Usage Bill Credit

Submitted on 10/24/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 10/23/2016 by

Comments: They have delivered on all that was promised


Plan Name: 6 Month Usage Bill Credit

Submitted on 10/22/2016 by

Comments: Great price, great service.


Plan Name: 12 Month Usage Bill Credit

Submitted on 10/13/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 10/11/2016 by

Comments: Wish the other electric provider I have been with forever would have given me these rates a long time ago. I would have saved thousands of dollars.


Plan Name: 6 Month Usage Bill Credit

Submitted on 10/09/2016 by

Comments: super rate. its a 6 month plan though. will watch what they offer at renewal. mytruecost is a great service. much appreciated.


Plan Name: 6 Month Usage Bill Credit

Submitted on 10/05/2016 by

Comments: My electricity bill has been lowered by more than 50% since I switched providers. The switch was seamless and I am being charged exactly what was promised.


Plan Name: 6 Month Usage Bill Credit

Submitted on 10/03/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 10/02/2016 by

Comments: Great experience at great prices; very satisfied so far!


Plan Name: 6 Month Usage Bill Credit

Submitted on 10/02/2016 by

Comments: A good rate. I am totally happy.


Plan Name: Plan not specified

Submitted on 09/27/2016 by

Comments: Terrible customer service. Cut off power a few days after regular bill paid in full due to separate true up bill that came in while we were on vacation.


Plan Name: 6 Month Usage Bill Credit

Submitted on 09/20/2016 by

Comments: great price and no surprises so far.


Plan Name: 6 Month Usage Bill Credit

Submitted on 09/12/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 09/11/2016 by

Comments: StarTex Electric switched me straight over with no issues. We bought a new house with a pool and my first bill with NRG was outrageous they couldn't offer anything else so I switched using the CenterPoint site. Cut my power bill in half.


Plan Name: 6 Month Usage Bill Credit

Submitted on 09/10/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 09/06/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 09/03/2016 by

Comments: I got my lowest bill in summer. Amazing


Plan Name: Plan not specified

Submitted on 08/26/2016 by



Plan Name: 6 Month Usage Bill Credit

Submitted on 08/10/2016 by

Comments: Sent me a confirmation number with scheduled start date. Then rejected our enrollment without notice.


Plan Name: Plan not specified

Submitted on 08/05/2016 by



Plan Name: 12 Month Usage Bill Credit

Submitted on 08/04/2016 by

Comments: Straightforward energy plan, competitive rates. Wish they had better visibility of my smart meter data to see how much energy I am using weekly.


Plan Name: 6 Month Usage Bill Credit

Submitted on 07/27/2016 by

Comments: Customer service has always been helpful. I wish they offered a discount to renewing customers.


Plan Name: Plan not specified

Submitted on 06/21/2016 by



Plan Name: 12 Month Usage Bill Credit

Submitted on 06/13/2016 by

Comments: No issues. Started service with no issues. Website interface works well.


Plan Name: 12 Month Usage Bill Credit

Submitted on 05/10/2016 by



Plan Name: Plan not specified

Submitted on 03/24/2015 by

Comments: I am super satisfied with this provider. I get exactly what I ask for. I don't have anything to say about customer service really because in the 3 years that I've had them I've never had to contact them.Their website is extra user friendly. I may be able to find a slightly cheaper rate elsewhere however without all the extra drama and frustration that sometimes can come along with a switch they are well worth my peace of mind and comfort.


Rate StarTex Power

Tell us what you think

About This Company

Average Rating
(73)
Our goal is to treat our employees, customers and investors with the utmost respect by creating an innovative workplace that...
  • Fosters employee decision making and establishes an environment where employees value themselves, their coworkers and our customers.
  • Allows our customers to receive competitive pricing and timely, accurate and proactive customer service.
  • Allows our investors to earn exceptional returns on their investment while being proud of their Company's community reputation and its treatment of employees.
If you have questions for us, please reach us at 855-798-0823 OR 855-797-8444

Source: StarTex Power