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Veteran Energy Customer Reviews
Check out what Veteran Energy customers are saying

These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

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Plan Name: Loyalty 24 Month

Submitted on 04/03/2017 by

Comments: Flawless service for the past two years.


Plan Name: Secure 6 Month

Submitted on 02/24/2017 by



Plan Name: Secure 12 Month

Submitted on 02/21/2017 by



Plan Name: Plan not specified

Submitted on 07/20/2016 by

Comments: My rating is ONE STAR / I signed on what I was told, but when I got the Electricity Facts Label in the mail I saw the cost per KWH for my selected plan was actually much higher than quoted.Twice more !!!!!!!!! Do yourself a favor --- pick another company.


Plan Name: Secure 12 Month

Submitted on 06/14/2016 by

Comments: Excellent company. Been with them 12 months and the bill has always been what it is supposed to be. Website is very easy to navigate, recommend them for sure!


Plan Name: Secure 12 Month

Submitted on 05/28/2016 by

Comments: This is a great service. I can see when and where I can conserve electricity.


Plan Name: Integrity Green 12 Month

Submitted on 05/26/2016 by

Comments: very happy with Veteran


Plan Name: Plan not specified

Submitted on 05/23/2016 by

Comments: great pricing and excellent customer services.


Plan Name: Secure 12 Month

Submitted on 05/17/2016 by

Comments: No issues so far, great rate - no complaints here


Plan Name: Integrity 12 Month

Submitted on 04/16/2016 by



Plan Name: Integrity 12 Month

Submitted on 04/09/2016 by

Comments: Been very happy with the service.


Plan Name: Plan not specified

Submitted on 03/21/2016 by

Comments: Very happy!


Plan Name: Veteran Energy 9 Month

Submitted on 03/08/2016 by



Plan Name: Plan not specified

Submitted on 03/07/2016 by



Plan Name: Integrity 12 Month

Submitted on 03/01/2016 by

Comments: No problems AT ALL for past 12 months. I had been paying the local "electricity thieves" for 20 yrs or so and changed to Veteran because they had a very competitive rate & support our vets. I never HAD to contact them about anything, but called 1-2 times for some basic info. They were friendly, polite, and took care of me. Based on what I see here re rates now, I'll probably be renewing with them for another 12 months. HUA!


Plan Name: Integrity 12 Month

Submitted on 02/23/2016 by



Plan Name: Integrity 12 Month

Submitted on 02/06/2016 by



Plan Name: Integrity Green 12 Month

Submitted on 01/11/2016 by



Plan Name: Integrity 12 Month

Submitted on 01/01/2016 by



Plan Name: Integrity 12 Month

Submitted on 12/22/2015 by

Comments: Overall good experience. No issues. Pay online.


Plan Name: Secure 24 Month

Submitted on 09/12/2015 by



Plan Name: Integrity 12 Month

Submitted on 08/18/2015 by

Comments: Very glad I switched from Reliant. Fare low rate and customer service has been very good. I highly recommend.


Plan Name: Plan not specified

Submitted on 08/13/2015 by



Plan Name: Secure 24 Month

Submitted on 08/12/2015 by



Plan Name: Integrity Green 12 Month

Submitted on 08/02/2015 by

Comments: After two months, it's been great.


Plan Name: Loyalty 24 Month

Submitted on 07/20/2015 by



Plan Name: Veteran Energy 9 Month Green

Submitted on 07/05/2015 by

Comments: Cost this first full month was cheaper than I expected


Plan Name: Loyalty 24 Month

Submitted on 06/29/2015 by

Comments: We have only had this provider for 6 weeks but so far the price seems fair and we have not had any problems.


Plan Name: Veteran Energy 9 Month

Submitted on 06/05/2015 by

Comments: We love Veteran Energy! They give back to my community. We have met their local leadership.


Plan Name: Integrity 12 Month

Submitted on 06/04/2015 by



Plan Name: Advantage 18 Month

Submitted on 05/12/2015 by



Plan Name: Secure 6 Month

Submitted on 05/05/2015 by

Comments: Veteran Energy has served my needs very well, and their statements are thorough and easy to understand.


Plan Name: Integrity 12 Month

Submitted on 05/05/2015 by

Comments: It's only been a couple of months but like Veteran's very much. Quite a bit cheaper than last provider. If everything stays the same, will most likely continue using their services.


Plan Name: Integrity 12 Month

Submitted on 04/24/2015 by

Comments: My only problem is the penalty for not exceeding the minimum usage rate. This is inconsistent with the need for energy conservation!


Plan Name: Integrity 12 Month

Submitted on 04/24/2015 by

Comments: Veteran Energy has performed everything I have expected---no problems, issues, or concerns. The switch to Veteran Energy and billing process is almost painless. I could not ask for more.


Plan Name: Secure 6 Month

Submitted on 04/20/2015 by

Comments: I am pleased with Veteran Energy as my electric provider. True Cost made it easy to compare several plans.


Plan Name: Loyalty Green 24 Month

Submitted on 04/17/2015 by



Plan Name: Integrity 12 Month

Submitted on 04/17/2015 by

Comments: Seamless switch to this provider


Plan Name: Loyalty 24 Month

Submitted on 04/10/2015 by

Comments: Everything I would expect in a power provider.


Plan Name: Secure 6 Month

Submitted on 03/31/2015 by

Comments: Competitive rate and great service.


Plan Name: Loyalty 24 Month

Submitted on 03/30/2015 by



Plan Name: Secure 6 Month

Submitted on 02/26/2015 by

Comments: I can't complain about Veteran Energy at all. Website is very basic and easy to navigate to make payments. Only reason I switched is because I was consistently using well below the 1,000 kwh minimum usage tier and at times 25% of my invoice was the minimum usage charge, so it still was only $40. It is a new house so I had no clue how much I would be using. I was able to find a supplier that few a few hundredths of a penny more per kwh had no minimum usage fee, but almost all the plans I found did have one.


Plan Name: Secure 6 Month Green

Submitted on 02/11/2015 by

Comments: Excellent provider of electricity with no problems whatsoever.


Plan Name: Loyalty Green 24 Month

Submitted on 11/16/2014 by

Comments: Two months in & my bills are significantly less than before, with another provider. The website is functional & paying bills online is simple & direct. No complaints so far. We'll see how things go on. If things change, I'll be back with more comments.


Plan Name: Integrity 12 Month

Submitted on 10/05/2014 by

Comments: Customer services are good, i think this is the good company but there is a little matter for the smart electric meter reading. but everything is good.


Plan Name: Veteran Energy 9 Month

Submitted on 10/03/2014 by



Plan Name: Secure 6 Month

Submitted on 09/26/2014 by

Comments: Low cost. The periodic emails updating usage with comparisons to prior weeks is useful. Other providers I have used did not send this.


Plan Name: Secure 6 Month

Submitted on 09/21/2014 by

Comments: Price per k/w could be better.


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About This Company

Average Rating
(48)
Our Mission
To positively impact the lives of veteran and active-duty military personnel across the United States with “The Power to Give Back”™ program. We provide unparalleled service and value in the energy products we provide through a company standard of excellence, integrity, dedication and trust.
 
Trust, Experience and Leadership – THE POWER OF A VETERAN
You can rely on the integrity, strength and ability of Veteran Energy to provide superior rates, products, customer service and “The Power to Give Back.” Veteran Energy was the first certified 100% veteran- owned retail electric provider in Texas. It began in 2010, when energy executive and U.S. military veteran Kevin Barber determined he could do more for America’s veterans, active-duty military personnel, and their families. A portion of our profits goes to these families through community-level veteran and active-duty military service organizations.
 
Superior Service – THE COMMITMENT OF A VETERAN
Veteran Energy provides customers the ability to impact veteran and active-duty military communities with competitive electricity rates, superior customer service, transparency and simplicity of transactions. We make it personal at Veteran Energy. We care about every call, every letter, every message, every event, every meeting and every word. Every experience you have with Veteran Energy is as important to us as it is to you. It is our passion and mission to provide a superior customer service experience for all of our customers.  Veteran Energy’s customer service team is based in the United States.
 
The Power to Give Back – THE GOAL AND DEDICATION OF A VETERAN
One of the driving factors in founding a retail energy business is the “The Power to Give Back,” and we have committed to donate to, advocate for, and promote community-level veteran and active-duty military service causes. Veteran Energy employees are very active in the community and donate their time and energy to events throughout the year. Please follow us on our social media sites and the news section of the Veteran Energy website.
 
“The Power to Give Back” is a vision, mission and commitment we strive for each day!

Source: Veteran Energy