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These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

Electric Company: Spark Energy

Plan Name: Choice 12

Submitted on 11/03/2019 by

Comments: They're fine.


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 11/01/2019 by



Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 10/29/2019 by

Comments: Everything as advertised so far - cost is about half of what I was paying and nice to have lower rate in a Houston summer!


Electric Company: Spark Energy

Plan Name: Price Protect 24

Submitted on 10/29/2019 by



Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 10/25/2019 by



Electric Company: Constellation Energy

Plan Name: 9 Month Texas Wind (No Min Usage Fee)

Submitted on 10/22/2019 by

Comments: Reliable service. Easy to use web-site and fair prices.


Electric Company: Constellation Energy

Plan Name: 12 Month Fixed

Submitted on 10/21/2019 by

Comments: Very good so far , only had one bill


Electric Company: Constellation Energy

Plan Name: 9 Month Texas Wind (No Min Usage Fee)

Submitted on 10/20/2019 by

Comments: So far so good - its only been a month


Electric Company: Constellation Energy

Plan Name: 9 Month Texas Wind (No Min Usage Fee)

Submitted on 10/14/2019 by



Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 10/09/2019 by

Comments: I've only been with TriEagle for 4 months, so far I'm liking what I see. There are no hidden fees and what you see on your bill is what you get.


Electric Company: TriEagle Energy

Plan Name: Eagle 36 *VIP*

Submitted on 10/06/2019 by

Comments: I have never lived in a city with energy provider choices before, and from what I understand everyone gets the same electricity no matter the provider. So the only difference is price and if you want green energy. I was so tired of having one year plans and having the price go up every year, so I finally took what seemed to be the cheapest choice at the time and took a 3 year contract. I also liked that they offered some green energy. I really have no idea if I made the right choice or not because it is so difficult to price shop.


Electric Company: Constellation Energy

Plan Name: 9 Month Texas Wind (No Min Usage Fee)

Submitted on 10/01/2019 by

Comments: Constellation has been really great. I feel that they are honest and I would continue to use them as long as their rates are reasonable.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 09/29/2019 by

Comments: Not a customer very long, but service so far has been great. Transfer over from my previous provide went smoothly as well.


Electric Company: TriEagle Energy

Plan Name: Eagle 36

Submitted on 09/28/2019 by

Comments: Very easy to understand the bill. No gimmicks.


Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 09/28/2019 by

Comments: Had issues with customer service recently when moving accounts/homes. Had to follow up with them several times to have a fee credited. In the end the credit was applied but they never did confirm or contact me as they said they would on multiple occasions. If everything goes well there is not an issue, if you ever need customer service I question if this is the right plan.


Electric Company: TriEagle Energy

Plan Name: Green Eagle 12

Submitted on 09/28/2019 by

Comments: I have had a fixed cost plan with Trieagle since May 2019. I have had no problems. The switch went smoothly. I attached my bill to a credit card and that card has been billed correctly. I receive weekly emails about my usage and when my card has been charged.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/23/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/13/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/11/2019 by

Comments: So far so good only had the service a month.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/07/2019 by

Comments: Everything has been great so far. We have had Constellation about 2 months. The rate was the best at the time. No surprises so far.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/07/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/06/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/06/2019 by

Comments: I switched over from another provider to Constellation in the dead of summer and my bill actually went down about a third from what it was before. I can only imagine how high my bill would have been if I had not switched since we have had record heat since then. I should have switched a long time ago!


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/03/2019 by

Comments: Good company.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/03/2019 by

Comments: It’s early to tell (only 6 weeks into the contract) but I have no complaints at all right now!


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 09/03/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 08/31/2019 by

Comments: I had been with my previous provider for almost 6 years, and prior to every contract expiration they provided me a fixed rate quotes better than I could find on "powertochoose". Knowing there is now an excess of wind energy in the Texas market, I was not happy with the near 20% increase in their new offer. During my research, I found that Centerpoint was providing the "truecost" tool, and I found Constellation Energy was offering a fixed rate, all wind quote that was below anything I could find on "powertochoose". Knowing that Constellation is backed by First Energy I was not concerned about the quality of the company, and they met all my other requirements such as (1) straightforward fixed rate with no gimmicks (2) direct charge to a credit card for my convenience (3) not "biling fee" charges, (4) weekly updates of my usage (5) ebill. My only complaint is that I visited their commercial power website and requested a quote for and they have never contacted me.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 08/30/2019 by

Comments: No issues after a couple of months


Electric Company: Spark Energy

Plan Name: Sure Saver 6 - $60 credit

Submitted on 08/26/2019 by

Comments: We got a great deal on electric provider through TrueCost


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 08/11/2019 by

Comments: No problems so far with the service and I appreciate the weekly usage summaries. Constellation is not the most communicative provider. In the first few weeks after switching to them, I heard more from CenterPoint than from Constellation.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 08/09/2019 by

Comments: I am very happy with Constellation so far. I just received my first bill and was happily surprised by the rates. Customer service is good also.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 08/05/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 08/05/2019 by

Comments: Reasonable rates but not happy about being locked into a year contract


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 07/22/2019 by

Comments: Hands down the best website to find out your actual costs and to see how your current supplier may be taking advantage. I love the fact that the plan options do the math for you so you don't have to (sometimes) guesstimate what your cost may be when changing providers.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 07/15/2019 by

Comments: No problems encountered during changeover.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 07/15/2019 by



Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 07/14/2019 by

Comments: Way too early to tell since I have yet to receive my fist bill


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 07/08/2019 by

Comments: I signed up for one rate and they charged me a much higher rate on my first bill. Had to make multiple calls and waste a ton of time to get this corrected. I am still not confident that my second bill will be correct.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 07/01/2019 by

Comments: Great rate. Simple to understand plan and easy to sign up for.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 06/29/2019 by

Comments: More expensive than I anticipated; perhaps it's due to the heat.


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind (No Min Usage Fee)

Submitted on 06/28/2019 by

Comments: The cost has been as advertised and I receive weekly update of electricity usage. The bills are easy to understand and payment options are easy to use.


Electric Company: Summer Energy

Plan Name: TrueCost Fixed Price 12

Submitted on 06/18/2019 by



Electric Company: TriEagle Energy

Plan Name: Eagle 36

Submitted on 06/16/2019 by



Electric Company: Frontier Utilities

Plan Name: Friends & Family 12 Green+

Submitted on 06/07/2019 by

Comments: This is the 2nd billing period and I have no complaints. Service is good and in comparison to my bills during the same period so far I’m very pleased as the switch was worth it. Hassle free signup, bill payments and service. Thanks as we needed the savings! Great job!


Electric Company: Frontier Utilities

Plan Name: Friends & Family 24 Green+

Submitted on 06/06/2019 by

Comments: So, very pleased with the change I made to Frontier


Electric Company: Veteran Energy

Plan Name: 10 month Basic - No Min Usage Fee

Submitted on 05/28/2019 by

Comments: I have had great service with Veteran Energy. The website is easy to navigate and setting up the autopay feature was painless. And having a lower electricity bill is a plus. Thank you!


Electric Company: Frontier Utilities

Plan Name: Premier 3+

Submitted on 05/28/2019 by

Comments: No hidden fees,thank you


Electric Company: Frontier Utilities

Plan Name: Friends & Family 12 Green+

Submitted on 05/27/2019 by

Comments: As long as you don't have to communicate with the company, you are fine. Really poor customer service and the automated call center is horrible.


Electric Company: Frontier Utilities

Plan Name: Premier 3+

Submitted on 05/24/2019 by

Comments: I have not received my first billing yet. It has only been about 5 weeks. Also, I have not received an email recently.


Electric Company: Frontier Utilities

Plan Name: Premier 3+

Submitted on 05/11/2019 by

Comments: They send paper bills along with emails for the bill. I requested they stop sending me mail but not sure the outcome yet as im leaving this review. Still, they dont give an option, at least, online, to quit sending paper bills. When you login to their website, you immediately land on "refer your friends" page. This is quite annoying. Otherwise their site is easy to use and looks good. I think my rating is pretty much what it is, 3 stars. Meh. Renewal plans were quite expensive.