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These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 9

Submitted on 10/01/2018 by

Comments: Seem to have some difficulty with auto pay.


Electric Company: Amigo Energy

Plan Name: Plan not specified

Submitted on 09/29/2018 by

Comments: On-line billing is great, ability to view daily usage as well. We have been with Amigo for years, however their renewal rate has increased significantly. We are happy with them but now we are shopping around.


Electric Company: Life Energy

Plan Name: PowerLife Plan 15

Submitted on 09/10/2018 by

Comments: Made the transition to Life Energy about a month ago with no issues. So far so good with Life Energy!


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 09/08/2018 by

Comments: I think they are higher than some. But have had no problems


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 09/08/2018 by

Comments: Considerably lower than previous providers.


Electric Company: Life Energy

Plan Name: PowerLife Plan 9

Submitted on 09/07/2018 by



Electric Company: Life Energy

Plan Name: PowerLife Plan 15

Submitted on 08/27/2018 by



Electric Company: Life Energy

Plan Name: PowerLife Plan 9

Submitted on 08/22/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 08/21/2018 by



Electric Company: TriEagle Energy

Plan Name: Green Eagle 36

Submitted on 08/20/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 08/20/2018 by

Comments: Everything so far has gone smoothly after the transition of service providers. Have not had a need to contact them and therefore can't comment on customer service. Their automated email system appears to make them look very tech savvy. Hopefully, if I ever need to speak to a human, it will be an equally good experience.


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 9

Submitted on 08/20/2018 by

Comments: More options would be nice


Electric Company: Spark Energy

Plan Name: Price Protect 12

Submitted on 08/14/2018 by

Comments: These were great people to work with!


Electric Company: Life Energy

Plan Name: PowerLife Plan 9

Submitted on 08/13/2018 by



Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 08/10/2018 by

Comments: No problems, everything has gone smoothly, Costs as expected.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 08/09/2018 by



Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 08/07/2018 by

Comments: Generally satisfied with Summer Energy, no real issues. However I dislike they kind of force you to switch to auto-pay by imposing fees on any online one-time transactions you make (even eCheck). There are no eCheck fees if you use auto-pay. Since I dislike auto-pay, actually prefer to review each bill just in case - I decided to pay with either paper checks or using my bank's Bill Pay feature which is free and essentially sends them a paper check.


Electric Company: Life Energy

Plan Name: PowerLife Plan 15

Submitted on 08/06/2018 by

Comments: I have not experienced any outages, and the cost seems fair compared to other companies.


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 08/04/2018 by

Comments: The rate was the best for my usage pattern (thanks to TrueCost). I have not needed the TriEagle customer service, which is good, but I can't comment on it. Their website and auto bill is easy to use.


Electric Company: TriEagle Energy

Plan Name: Green Eagle 36

Submitted on 07/29/2018 by

Comments: The switch from our old provider was seamless. The billing statement is clear and easy to understand and we have signed up for balanced billing and auto-pay using our CC.


Electric Company: American Light and Power

Plan Name: Smart Power 36 TC

Submitted on 07/14/2018 by

Comments: So far so good. The web site is a little lacking and some of the start up procedures seem a little strange but the power, as expected has been steady and always there. Customer service was very good when I called.


Electric Company: Life Energy

Plan Name: PowerLife 12

Submitted on 06/26/2018 by

Comments: The service is being provided as advertised. The billing is easy to understand and payments options are excellent.


Electric Company: American Light and Power

Plan Name: Smart Power 12 TC

Submitted on 06/25/2018 by

Comments: Easy switch, rate is as sold. Auto-pay is available and website is easy to use. Would recommend.


Electric Company: American Light and Power

Plan Name: Smart Power 12 TC

Submitted on 06/18/2018 by

Comments: I liked the ease of the transition and the customer service is great.


Electric Company: Constellation Energy

Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 04/02/2018 by

Comments: No problems as of yet. My light bill has gone down my over $200.00 Thanks Star Tex


Electric Company: Constellation Energy

Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 02/27/2018 by

Comments: not pleased at all


Electric Company: Constellation Energy

Plan Name: 12 Month Texas Wind Power

Submitted on 01/08/2018 by

Comments: My bill is much lower with Startex and I love that it’s 100% green.


Electric Company: Constellation Energy

Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 12/22/2017 by



Electric Company: Constellation Energy

Plan Name: Bill Credit 3 mo. (FOR NEW CUSTOMERS)

Submitted on 12/22/2017 by

Comments: Had many issues with the web site. They have updated the website. No mobile app available. Rates are very competitive.


Electric Company: Constellation Energy

Plan Name: 12 Month Usage Bill Credit

Submitted on 07/29/2017 by



Electric Company: Constellation Energy

Plan Name: 12 Month Usage Bill Credit

Submitted on 07/04/2017 by



Electric Company: Tara Energy

Plan Name: Assurance - 12

Submitted on 06/26/2017 by



Electric Company: Spark Energy

Plan Name: Choice 12

Submitted on 06/26/2017 by



Electric Company: Spark Energy

Plan Name: Choice 6

Submitted on 06/15/2017 by



Electric Company: TriEagle Energy

Plan Name: Eagle 36 *VIP*

Submitted on 05/15/2017 by

Comments: Only one month, but so far so good. I especially like the weekly usage email, full of lots of good information.....and an estimated monthly bill.


Electric Company: Frontier Utilities

Plan Name: Truly Green 6+

Submitted on 05/13/2017 by



Electric Company: TriEagle Energy

Plan Name: Eagle 36

Submitted on 05/11/2017 by



Electric Company: Tara Energy

Plan Name: Tara Web 24

Submitted on 05/09/2017 by

Comments: Trouble free service and billing.


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 05/02/2017 by



Electric Company: Amigo Energy

Plan Name: Plan not specified

Submitted on 05/01/2017 by

Comments: They have the worst late payment "system" I've ever seen. Sending shutoff notices 1 week after due date, and thus setting off the disconnection fee.


Electric Company: Tara Energy

Plan Name: Assurance - 12

Submitted on 05/01/2017 by

Comments: Good Rate and very good service


Electric Company: Bounce Energy

Plan Name: Terrific 12

Submitted on 04/29/2017 by

Comments: I was to get a credit when I completed 12 months of on-time payments. After 12 months I contacted them regarding this and was told that it would not be provided until the next 1 or 2 billing cycles. I had to remain a customer until then or not receive the credit. If I were to switch then I would lose the credit. Feel this was misleading and I told them so. I went another month with them, got the credit, and am now switching.


Electric Company: Constellation Energy

Plan Name: 6 Month w/ Bill Credit (for NEW CUSTOMERS)

Submitted on 04/28/2017 by

Comments: Didn't tell me my plan ended and it went from $91 to $333. TrueCost showed StarTex at 6.7c but StarTex would only offer me 10.4c.


Electric Company: Amigo Energy

Plan Name: Basics 12

Submitted on 04/28/2017 by

Comments: We had the AMIGO 12 Basics this year and we've been very happy with the service, the communication and the billing. Our bills have been even lower than True Cost estimated and lower than they had been with the last two companies. They send weekly emails showing your daily usage and your estimated monthly costs.


Electric Company: Spark Energy

Plan Name: Choice 6

Submitted on 04/26/2017 by

Comments: Everything's fine.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 04/25/2017 by

Comments: No issues in the last year.. hope to continue, but with lesser energy cost, compared to others....


Electric Company: Constellation Energy

Plan Name: Plan not specified

Submitted on 04/24/2017 by



Electric Company: Amigo Energy

Plan Name: Basics 12

Submitted on 04/18/2017 by



Electric Company: TriEagle Energy

Plan Name: Green Eagle 24

Submitted on 04/15/2017 by

Comments: When I switched from TXU to TriEagle, TriEagle's rate per kWh was higher than what I had with TXU, but my actual monthly bills dropped by almost half. I just re-signed with a 2-year contract. I'm very happy with them.


Electric Company: Spark Energy

Plan Name: Choice 6

Submitted on 04/15/2017 by

Comments: Out of all the choices I had at the time Spark Energy was the best rate, which is very important.