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These ratings and reviews are provided by TrueCost customers. They do not necessarily reflect the opinions of CenterPoint Energy/TrueCost.

Electric Company: Summer Energy

Plan Name: TrueCost Fixed Price 12

Submitted on 06/18/2019 by



Electric Company: TriEagle Energy

Plan Name: Eagle 36

Submitted on 06/16/2019 by



Electric Company: Frontier Utilities

Plan Name: Friends & Family 12 Green+

Submitted on 06/07/2019 by

Comments: This is the 2nd billing period and I have no complaints. Service is good and in comparison to my bills during the same period so far I’m very pleased as the switch was worth it. Hassle free signup, bill payments and service. Thanks as we needed the savings! Great job!


Electric Company: Frontier Utilities

Plan Name: Friends & Family 24 Green+

Submitted on 06/06/2019 by

Comments: So, very pleased with the change I made to Frontier


Electric Company: Veteran Energy

Plan Name: 3 month Partner Basic - No Min Usage Fee

Submitted on 05/28/2019 by

Comments: I have had great service with Veteran Energy. The website is easy to navigate and setting up the autopay feature was painless. And having a lower electricity bill is a plus. Thank you!


Electric Company: American Light and Power

Plan Name: Smart Power 12 TC

Submitted on 05/16/2019 by

Comments: Good at billing. Not so good at keeping customers informed of details such as electrical usage, contract dates, etc.


Electric Company: Frontier Utilities

Plan Name: Premier 3+

Submitted on 05/11/2019 by

Comments: They send paper bills along with emails for the bill. I requested they stop sending me mail but not sure the outcome yet as im leaving this review. Still, they dont give an option, at least, online, to quit sending paper bills. When you login to their website, you immediately land on "refer your friends" page. This is quite annoying. Otherwise their site is easy to use and looks good. I think my rating is pretty much what it is, 3 stars. Meh. Renewal plans were quite expensive.


Electric Company: Frontier Utilities

Plan Name: Premier 3+

Submitted on 05/08/2019 by

Comments: No hidden fees!!!!!!


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 6

Submitted on 03/05/2019 by

Comments: no issues they were good, quite seamless on auto pay


Electric Company: Constellation Energy

Plan Name: 6 Month Texas Wind (No Min Usage Fee)

Submitted on 02/19/2019 by

Comments: I’m Fan-tabulous so far with Constellation!


Electric Company: Frontier Utilities

Plan Name: Friends & Family 12 Green+

Submitted on 02/11/2019 by

Comments: Energy cost was exactly as advertised. Also, they send you a weekly email showing the week's cost and an estimate of current month bill.


Electric Company: Southwest Power and Light

Plan Name: 9 Month True Spirit Of Texas Plan

Submitted on 02/08/2019 by

Comments: Easy online access to my billing info. No surprises.


Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 02/04/2019 by



Electric Company: Constellation Energy

Plan Name: 6 Month Texas Wind (No Min Usage Fee)

Submitted on 02/02/2019 by



Electric Company: Frontier Utilities

Plan Name: Premier 3+

Submitted on 01/28/2019 by



Electric Company: Constellation Energy

Plan Name: 6 Month Texas Wind (No Min Usage Fee)

Submitted on 01/19/2019 by

Comments: Great rate. They were good about communicating with me on order status. In fact, I called them because I moved one day early and their customer service was friendly and efficient. They have great online tools. And a weekly summary email. I’m happy.


Electric Company: Constellation Energy

Plan Name: 6 Month Texas Wind (No Min Usage Fee)

Submitted on 01/11/2019 by

Comments: Awesome company! My electric bill is much lower these days. About 1/3 of what I was currently paying.


Electric Company: Constellation Energy

Plan Name: 6 Month Texas Wind (No Min Usage Fee)

Submitted on 12/23/2018 by



Electric Company: American Light and Power

Plan Name: Smart Power 12 TC

Submitted on 12/03/2018 by

Comments: I tried to get them to correct my address and they would not. I live in Quintana, the oldest town in Texas, not in Freeport. Quintana does not charge sales tax on electricity. Freeport does.


Electric Company: Veteran Energy

Plan Name: Secure Green 36 Month

Submitted on 12/01/2018 by

Comments: Excellent customer service, less expensive then our previous provider and appreciate the help to veterans


Electric Company: Constellation Energy

Plan Name: 6 Month Texas Wind (No Min Usage Fee)

Submitted on 11/30/2018 by

Comments: Best electricity company ever!!!!


Electric Company: Constellation Energy

Plan Name: 9 Month Texas Wind (No Min Usage Fee)

Submitted on 11/24/2018 by

Comments: Huge reduction in cost since switching, and they have great customer service. Highly recommend them!


Electric Company: American Light and Power

Plan Name: Smart Power 24 TC

Submitted on 11/10/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 10/30/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 10/30/2018 by

Comments: So far I have been absolutely amazed by my low electric bill! I have paid for actual electricity, my bill has not been bloated by extra fees and has made a huge difference! My bill is actually lower in my new house that is old leaky and all electric over my former house that was new and energy efficient and half electric! I also have a well now. Thank You TriEagle also thanks to center point for the website to compare providers. I absolutely recommend TriEagle or at least shop and compare. No sense these big companies get rich off us.


Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 10/29/2018 by



Electric Company: Veteran Energy

Plan Name: 9 Month - Partner Secure

Submitted on 10/29/2018 by

Comments: Early,but working


Electric Company: Infinite Energy

Plan Name: 3- Month Partner Saver

Submitted on 10/28/2018 by

Comments: Service is good. Pricing could be better.


Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 10/09/2018 by

Comments: I had TriEagle Energy as my provider for 6 months and when the time came to renew I chose to stay with them and ordered the 6 month plan at 9.5 cents per kWh. My first bill was charged at a rate of 15.2 cents per kWh. I called the company and they told me they would correct the issue and it would take about 6 weeks to correct. Once corrected, I should see a reduction on my monthly bill. I can hardly wait. FOLLOW UP: I received my next month's bill today and was credited for the 15.2 cents rate and correctly billed at the 9.4 cent rate. All it took was a simple, short phone call to correct the issue. Thank you TriEagle Energy!


Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 10/06/2018 by

Comments: Reputable company, but sent a bill after one week. Was out of town, no email bill, just in the mail. Then threatened to turn off power, all within 26 days of switching. Communication did not meet my expectations and customer service was non-existent; it's impossible to talk to a person and their pay-by-phone robot did not work. Instead of a day at the zoo with the kids, I got to spend it on my phone trying to fix this. TriEagle could not have cared less. With cheap power comes cheap tricks, beware!


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 9

Submitted on 10/01/2018 by

Comments: Seem to have some difficulty with auto pay.


Electric Company: Amigo Energy

Plan Name: Plan not specified

Submitted on 09/29/2018 by

Comments: On-line billing is great, ability to view daily usage as well. We have been with Amigo for years, however their renewal rate has increased significantly. We are happy with them but now we are shopping around.


Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 09/22/2018 by

Comments: I’m happy so far. It’s only been two months but the billed price per kWh is what they quoted. My bill is about the same cost per kWh as it was with the previous company but the other company’s quoted price was lower than TriEagle which makes me think there were hidden costs that were not disclosed by the other company. True Cost made the process very seamless.


Electric Company: TriEagle Energy

Plan Name: Eagle 6

Submitted on 09/21/2018 by

Comments: I’ve had no issues. I really appreciate the weekly usage reports they send out.


Electric Company: Infinite Energy

Plan Name: 60- Month Partner Saver

Submitted on 09/21/2018 by

Comments: We just transferred to Infinity. The rate changed after we signed up but before service started. I called Infinity and they changed our plan to the lower rate. I had to call twice to be sure as the first agent stated that I would receive a new electricity facts with a few days. Didn't receive it but they had a record of the first call. I received the new electricity facts shortly after the second call. Stuff happens. It was great that they changed the rate as they should have. They could have been nasty about it but weren't.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 09/08/2018 by

Comments: I think they are higher than some. But have had no problems


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 09/08/2018 by

Comments: Considerably lower than previous providers.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 09/04/2018 by

Comments: Very quickly responsive when signed up and easy to work with to set up account online. TheIr rates are extremely competitive as advertised and have saved us a lot of money so far this summer. Set up of auto pay online was easy and their customer service was very helpful.


Electric Company: TriEagle Energy

Plan Name: Green Eagle 12

Submitted on 08/25/2018 by

Comments: I chose this provider based on their being "green" but my bill is significantly higher than I expected. Being new to this area and moving to a new rental I probably should have gone with the cheapest provider I could find vs. attempting to be environmentally conscientious​.


Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 08/21/2018 by



Electric Company: TriEagle Energy

Plan Name: Green Eagle 36

Submitted on 08/20/2018 by



Electric Company: TriEagle Energy

Plan Name: Eagle 24

Submitted on 08/20/2018 by

Comments: Everything so far has gone smoothly after the transition of service providers. Have not had a need to contact them and therefore can't comment on customer service. Their automated email system appears to make them look very tech savvy. Hopefully, if I ever need to speak to a human, it will be an equally good experience.


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 9

Submitted on 08/20/2018 by

Comments: More options would be nice


Electric Company: Spark Energy

Plan Name: Price Protect 12

Submitted on 08/14/2018 by

Comments: These were great people to work with!


Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 08/10/2018 by

Comments: No problems, everything has gone smoothly, Costs as expected.


Electric Company: TriEagle Energy

Plan Name: Eagle 12

Submitted on 08/09/2018 by



Electric Company: Summer Energy

Plan Name: True Cost Fixed Price 3

Submitted on 08/07/2018 by

Comments: Generally satisfied with Summer Energy, no real issues. However I dislike they kind of force you to switch to auto-pay by imposing fees on any online one-time transactions you make (even eCheck). There are no eCheck fees if you use auto-pay. Since I dislike auto-pay, actually prefer to review each bill just in case - I decided to pay with either paper checks or using my bank's Bill Pay feature which is free and essentially sends them a paper check.


Electric Company: TriEagle Energy

Plan Name: Eagle 12 *VIP*

Submitted on 08/04/2018 by

Comments: The rate was the best for my usage pattern (thanks to TrueCost). I have not needed the TriEagle customer service, which is good, but I can't comment on it. Their website and auto bill is easy to use.


Electric Company: TriEagle Energy

Plan Name: Green Eagle 36

Submitted on 07/29/2018 by

Comments: The switch from our old provider was seamless. The billing statement is clear and easy to understand and we have signed up for balanced billing and auto-pay using our CC.


Electric Company: American Light and Power

Plan Name: Smart Power 36 TC

Submitted on 07/14/2018 by

Comments: So far so good. The web site is a little lacking and some of the start up procedures seem a little strange but the power, as expected has been steady and always there. Customer service was very good when I called.