Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost
Why aren't all electric companies represented on TrueCost?
All Public Utility Commission of Texas-certified and active electric companies in your service area are welcome to join TrueCost. Those now on the site have agreed to participate and we continue to reach out to all Retail Electric Providers (REPs) to share their plans on TrueCost. As TrueCost matures in the marketplace, we intend for the number of electric plans and providers to grow.
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.
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