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TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

Are all electric companies regulated by the State of Texas?
The Public Utility Commission of Texas (PUCT) regulates many activities of electric companies.  Here are some examples:
  • New electric companies must apply and be licensed by the PUCT before they can sell electricity.
  • The PUCT can (and does) fine electric companies for breaking the rules and can even revoke their licenses.
  • The PUCT specifies what information must be disclosed on documents like Electricity Facts Labels (EFL) and Terms of Service Agreements (TOSA).
  • The PUCT regulates sales practices for online, phone and door-to-door electric sales.
Besides regulating competitive electric companies, the PUCT also sets the rates for the the Transmission and Distribution Utilities (i.e. "poles-and-wires company) that deliver your electricity.
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News & Insights

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