Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost
What personal information is needed to sign up for a plan online?
In most cases, your social security number is required by the Retail Electric Providers (REPs). It allows the REPs to verify your identity and provides an extra layer of security should someone other than you try to switch your electric service without your knowledge or consent.
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.
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