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TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

How do I reset my password?
Click the “forgot password” link from the login page or from the top of any screen on the site if you’re not logged in.  You will type in the email address you used during registration and will receive a temporary password at that email address. When you come back to TrueCost, use the temporary password at login and you’ll be prompted to choose a new password.
 
If you no longer have the email account that you registered with, please email us.
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Electric Price Trends

Track the latest price trends and market conditions.

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News & Insights

Moving to an apartment complex?
You have electric choices!

Analyzing your home or apartment's usage
myTrueCost.com offers daily or weekly reports

What happens when an electric company goes out of business?
Rates could increase under the "Provider of Last Resort"

TrueCost variable rate tracker
Keep an eye on high prices

Electric company reviews you can use
The steps we take to help ensure reviews on TrueCost are trustworthy and valuable

Veteran Energy gives back to those who serve
A Texas company that does so much to give back to the U.S. military community

Switching is up in 2014
23 percent higher than 2013 so far

What it takes to start selling electricity
Wondering if just anyone can start a company selling electricity? The answer is no.

Saving money with light bulbs
Instant gratification via smart meter

What happens when your plan expires?
Your electric rate could go up by 65%!


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