Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost
Can I switch electric plans and/or retail electric providers any time during the year?
Yes, you have the freedom to change electric plans and/or retail electric providers at any time. There are two things you should be aware of:
Cancellation fees (also known as Early Termination Fees) if you're currently under a contract. The savings you could receive by enrolling in a lower-priced plan may or may not exceed the cost of cancelling.
Seasonal pricing of certain electric plans may make it favorable to change plans and/or retail electric providers. The CenterPoint Electric Price Index can help you get familiar with the historic price movements of six-month, one-year and two-year fixed rate plans.
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.
Looking for other CenterPoint Energy services? Click here