Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost
Are all electric plans and Retail Electric Providers (REPs) available on TrueCost?
No. However, we have invited all Public Utility Commission of Texas-certified and active electric companies in your service area to join TrueCost. We continue to reach out to them to share their plans on TrueCost. As TrueCost matures in the marketplace, we intend for the number of electric plans and providers to grow.
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.
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