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TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

What benefits does TrueCost offer me?
TrueCost lets you shop for a plan, select one and switch – all in a few steps and on one website.

•  TrueCost calculates the charges in the fine print that impact your monthly bill. You see all the taxes, fees and pass-through charges that impact your bill before you enroll.
•  You can compare the estimated total annual cost of various electric plans using your home or small business' past usage data.  
•  You can select electric plan features that include price, green-energy options, customer ratings, deposit requirements, termination fees, contract length and reward offers.
•  You’ll receive confirmation emails on your order’s status after enrolling.
•  You’ll receive email reminders when your current plan’s contract is about to expire.
•  You can follow electric plan price trends using CenterPoint Energy’s Electric Price Index.
More Questions

Electric Price Trends

Track the latest price trends and market conditions.

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News & Insights

Moving to an apartment complex?
You have electric choices!

Analyzing your home or apartment's usage
myTrueCost.com offers daily or weekly reports

What happens when an electric company goes out of business?
Rates could increase under the "Provider of Last Resort"

TrueCost variable rate tracker
Keep an eye on high prices

Electric company reviews you can use
The steps we take to help ensure reviews on TrueCost are trustworthy and valuable

Veteran Energy gives back to those who serve
A Texas company that does so much to give back to the U.S. military community

Switching is up in 2014
23 percent higher than 2013 so far

What it takes to start selling electricity
Wondering if just anyone can start a company selling electricity? The answer is no.

Saving money with light bulbs
Instant gratification via smart meter

What happens when your plan expires?
Your electric rate could go up by 65%!


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