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TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

Why do you need my permission to get my meter data?
Your electric meter data is, by law, your personal information and it cannot be released without your expressed approval. You control your meter data. A separate company within CenterPoint Energy – CenterPoint Energy Houston Electric LLC (CEHE) – manages smart meters and is the interface with retail electric providers that transmits meter data for monthly billing purposes.

As owner of your meter data, you are giving permission to CEHE to release it to CenterPoint Energy Services (the CenterPoint Energy company that manages TrueCost) for use in the TrueCost electric plan shopping analysis and in tools available to you for better management of your electricity account. CenterPoint Energy Services will not share your individual meter data with third parties.
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Electric Price Trends

Track the latest price trends and market conditions.

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News & Insights

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You have electric choices!

Analyzing your home or apartment's usage
myTrueCost.com offers daily or weekly reports

What happens when an electric company goes out of business?
Rates could increase under the "Provider of Last Resort"

TrueCost variable rate tracker
Keep an eye on high prices

Electric company reviews you can use
The steps we take to help ensure reviews on TrueCost are trustworthy and valuable

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A Texas company that does so much to give back to the U.S. military community

Switching is up in 2014
23 percent higher than 2013 so far

What it takes to start selling electricity
Wondering if just anyone can start a company selling electricity? The answer is no.

Saving money with light bulbs
Instant gratification via smart meter

What happens when your plan expires?
Your electric rate could go up by 65%!


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