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TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

Why do you need my permission to get my meter data?
Your electric meter data is, by law, your personal information and it cannot be released without your expressed approval. You control your meter data. A separate company within CenterPoint Energy – CenterPoint Energy Houston Electric LLC (CEHE) – manages smart meters and is the interface with retail electric providers that transmits meter data for monthly billing purposes.

As owner of your meter data, you are giving permission to CEHE to release it to CenterPoint Energy Services (the CenterPoint Energy company that manages TrueCost) for use in the TrueCost electric plan shopping analysis and in tools available to you for better management of your electricity account. CenterPoint Energy Services will not share your individual meter data with third parties.
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Electric Price Trends

Track the latest price trends and market conditions.

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News & Insights

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TrueCost variable rate tracker
Keep an eye on high prices

Electric company reviews you can use
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Instant gratification via smart meter

What happens when your plan expires?
Your electric rate could go up by 65%!

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