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TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

How do I transfer my service from my current residence to a new one?
A customer can transfer a current electric plan contract from a current residence to a new one if the new residence is in the same TDU area. Simply contact your electric provider to authorize the change of service address. If the customer needs both locations to have power for a certain period of time, he/she has two options. One is to contact and verify with their electric provider the period of time for the overlap. Another option is to enroll in a new plan for service at the new residence. If the old residence is under contract, he/she will need to contact the electric provider about any potential cancellation fees.
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Electric Price Trends

Track the latest price trends and market conditions.

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News & Insights

Moving to an apartment complex?
You have electric choices!

Analyzing your home or apartment's usage
myTrueCost.com offers daily or weekly reports

What happens when an electric company goes out of business?
Rates could increase under the "Provider of Last Resort"

TrueCost variable rate tracker
Keep an eye on high prices

Electric company reviews you can use
The steps we take to help ensure reviews on TrueCost are trustworthy and valuable

Veteran Energy gives back to those who serve
A Texas company that does so much to give back to the U.S. military community

Switching is up in 2014
23 percent higher than 2013 so far

What it takes to start selling electricity
Wondering if just anyone can start a company selling electricity? The answer is no.

Saving money with light bulbs
Instant gratification via smart meter

What happens when your plan expires?
Your electric rate could go up by 65%!

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