Welcome to TrueCost
Create Profile Login
TrueCost Electric Portal

Frequently Asked Questions (FAQ)
Giving you insight into the expertise behind TrueCost

Why do the cents-per-kWh prices that TrueCost shows differ from what I see on the plans' Electric Facts Labels?
The cents-per-kWh rate shown for plans on TrueCost may differ from what is advertised elsewhere and shown in the applicable Electricity Facts Labels (EFL). TrueCost adds up all available plan details (including base energy cost, estimated taxes, additional fees and even incentives) to calculate an estimated per-kWh price.  These add-ons are not included or required in the advertised "1,000 kWh" prices.

Additionally, instead of basing our per-kWh cost on a standardized, average usage of 1,000 kWh a month, we allow customers to estimate or upload their own historical usage to get even closer to an estimated true cost of their future plan.  

TrueCost recommends that you shop using monthly or annual costs instead of kWh pricing.

More Questions

Electric Price Trends

Track the latest price trends and market conditions.

Learn More

News & Insights

Moving to an apartment complex?
You have electric choices!

Analyzing your home or apartment's usage
myTrueCost.com offers daily or weekly reports

What happens when an electric company goes out of business?
Rates could increase under the "Provider of Last Resort"

TrueCost variable rate tracker
Keep an eye on high prices

Electric company reviews you can use
The steps we take to help ensure reviews on TrueCost are trustworthy and valuable

Veteran Energy gives back to those who serve
A Texas company that does so much to give back to the U.S. military community

Switching is up in 2014
23 percent higher than 2013 so far

What it takes to start selling electricity
Wondering if just anyone can start a company selling electricity? The answer is no.

Saving money with light bulbs
Instant gratification via smart meter

What happens when your plan expires?
Your electric rate could go up by 65%!

Current Poll